Privacy Policy for Bexion Design Studio

Last Updated: [03/03/2025)
 

At Bexion Design Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our services, visit our website, or communicate with us.

1. Information We Collect

We may collect the following personal information when you interact with us:

• Contact Information: This includes your name, email address, phone number, and company details when you contact us via our website, email, or phone.

• Billing and Payment Information: If you make a purchase or pay for our services, we may collect your billing address and payment details.

• Website Usage Data: We may collect information about how you use our website, such as IP addresses, browser types, device information, and pages visited, through cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage the services you request, including social media management, web design, logo design, and other marketing services.

• To process payments and manage invoices.

• To communicate with you regarding our services, updates, and promotions.

• To improve our website, services, and customer support based on your feedback and usage data.

• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services (such as payment processors or website hosting).

• Legal Requirements: If required by law or to protect our rights, we may disclose your personal information to government authorities or legal entities.

4. Data Security

We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include the use of encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. These technologies collect information about your interactions with our website, such as your preferences, browser settings, and pages visited. You can manage your cookie preferences in your browser settings. For more information, please refer to our Cookie Policy.

6. Your Rights

Under UK data protection laws, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You have the right to correct any inaccuracies in your personal information.

• Deletion: You may request the deletion of your personal information under certain circumstances.

• Opt-out: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

• Objection: You have the right to object to the processing of your personal information in some cases.

To exercise any of these rights, please contact us at the details provided below.

7. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will take steps to securely delete or anonymise it.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.